Late Payment Information

If you have chosen to pay via purchase order, you will be given 30 days payment terms. Should you go over the 30-day payment terms please be advised of the following process in place and the financial implications to you. 

Automatic Payment Reminders

• 14 days before the due date
• 7 days before the due date
• 3 days before the due date
• Due date reminder

Late Payment Letters

• 1 day overdue
  • 1st Request for payment – an email with letter and invoice attached. 
     
• 5 days overdue
  • 2nd Request for payment – letter sent via Royal Mail signed for.
     
• 15 days overdue
  • 3rd Request for payment – letter sent via Royal Mail signed for –  this letter will incur the £40 late payment compensation to the sum outstanding. 
     
• 30 days overdue
  • Final Request for payment before action is taken – letter sent via Royal Mail signed for.

Please Note: We have a statutory right under the Late Payment of Commercial Debts Regulations 2013 to add interest and late payment compensation to the sum outstanding. This currently equates to £40.00 late payment compensation fee and statutory interest of 8% above the Bank of England base rate (fixed for the six month period within which date the invoice became overdue).