Payment & Billing
What methods of payment do you accept?
We accept the following forms of payment: Purchase Orders, Debit/Credit Card, BACs and Cheques
Do you offer credit account?
Yes, we offer credit accounts to all UK Schools, Colleges, Nurseries, Day Centres, Children’s Centres, Universities and Education Authorities.
Are there any charges for using a credit/debit card?
No, there are no charges when using a credit/debit card.
Do you store any credit/debit card information?
No, we do not store any credit/debit card details on our servers or databases.
We need to add you to our system, can you send us your information?
We appreciate that some establishment need to add us to their systems first before an order can be placed.
Where can I get a copy of an invoice from a previous order?
Please call us on 0333 050 3421 and we will arrange for a copy of your invoice to be sent through to you.
How do I get a VAT invoice?
We are not a VAT registered business at this time. Therefore we are unable to produce a VAT Invoice for you.
Why have I received a payment reminder?
You have placed an order and you received a payment reminder. How did that happen? We send a reminder for payment 14, 7, 3 days before payment is due, on the payment date itself and then 3, 7, 14 days
Late Payment Information
If you have chosen to pay via purchase order, you will be given 30 days payment terms. Should you go over the 30-day payment terms please be advised of the following process in place and the financial